How we work

It’s about knowing…   that all of our services come from a one central knowledge base.

We have a highly experienced, multi-disciplined core team that means we can be really responsive to your needs. We can usually give you answers or talk through most queries without making you wait for someone else to get back to you.

It’s about having the knowledge to efficiently and cost-effectively put in place precisely what you need to get your projects underway.

What you can expect

You can expect energy, enthusiasm and integrity, because after all, we’re only as good as you look. We really care about your success and will do all that we can to help you achieve it. So far, our work and results have spoken for themselves with growth largely through referral. So we really rely on good results for both our clients’ and our success.

We like to spend some time really listening to what you are trying to achieve, understanding your business and the product or service you are bringing to market. We work collaboratively with our clients to ensure we get things right first time, and we find the more we do this, the more responsive we become.

Once briefed on a communication project, our process will usually involve the following stages:



Discovery Review


Initial meeting, briefing, parameters, research internal/external

Plan & Strategy


Objectives set, analysis, planning & costing



Presentation, creative & communication platforms, production & media possibilities.



Production, artwork, production services, approvals



Media & print delivery, web live dates, promos live etc